David Graham

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The Speaker People Listen To

• Motivation
• Customer Service
• Change
• Teamwork
 
David Graham is a highly acclaimed independent speaker and trainer, who brings vast local experience in both presentation skills and managerial know-how to his lively and entertaining deliveries. His years in a corporate environment enable uncanny insight into what works and what evokes not only response, but positive action from his audiences.
 
His ability to appeal to individuals across all walks of life will ensure and address which will be remembered for its positive, meaningful and entertaining content. With more than 25 years of business experience to his credit, David is known as the professional speaker people listen to.
 
From key-note addresses and presentations at conferences, seminars, award ceremonies or corporate events, to full day workshops, product launches or staff meetings, David Graham will make your function a positively memorable one. By setting the right mood, David will facilitate improved team building and help delegates remain positive in times of change or tough economic conditions.
 
His carefully structured talks can be adapted to individual requirements so as to address situations applicable to each audience. Through his powerful presentations, people are inspired to look at themselves in a positive light and to make changed for the better with enthusiasm and commitment. Building on experience gained in one of South Africa 's leading financial institutions and from establishing Telephone Banking as a profitable and critical service, David understands commercial viability and the need to achieve enhanced performance in every sphere of an organisation.
 
His core addresses on Motivation, Customer Service, Teamwork, Managing Change, Communication for Business and Modern Sales Skills are all practical, designed and delivered with know-how, flair and impact. Immediate audience feedback is extremely positive and David successfully influences people to introduce lasting, meaningful changes into their lives. Motivation These presentations are designed to inspire action on both individual and team level.
 
David will encourage individuals to take responsibility for their own situations, how to picture success and how to look for the good in people. By keeping the positives big and the negatives small, audiences gain insight to use what they've got to keep enthusiasm on the boil.
 
Customer Service Package Customer Service is a diverse topic covered in depth by this acclaimed PACKAGE presentation:
 
• Personalisation
• Action
•Consistency
• Knowledge
• Accuracy
• Gratitude
• Effort Teamwork
 
Teamwork is a topic well-known to David. His ability to get the best out of people, to facilitate the setting of behavioural standards and to illustrate the benefits of mutual respect , are all skills imparted to encourage individuals to become team players. This is a presentation which, through its powerful delivery can play a fundamental role in the setting up of productive teams.
 
Change A 5-step action plan to help individuals to adapt to our changing world. The constant is change. For members of an organisation to survive they must learn to deal with and manage change. This thought-provoking presentation covers such key areas as "letting go of the past" and "changing for the better", whilst also addressing with insight how individuals can keep negative thoughts away from their emotional support system.
 
This presentation is ideally suited organisations experiencing rapid change and cultural transformation. Communication Common sense communication for business success Communication is vital for business success. This topic is beneficial for every organisation, it brings innovative scenarios into play in order to appeal to all cultures and ethnic groups.
 
Entertaining and educational, some of the area covered include:
• How to create the spirit of mutual understanding
• How to let your actions do the talking
• How to think and talk in pictures
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